How often do we completely focus on our clients that we forget the most important asset to our business or department… the employees. Do the employees feel appreciated and valued? Employees are often the direct line to the client. They represent the “face” of the company. Are we motivating the employees?
The true measure of a leader is how they treat their employees, not their equals.
I would also add to the diagram:
- Invloved in creating core values
- Treated fairly
Do you agree?