How do MSPs cultivate relationships with vendors?
A recent poll asked MSPs how to deepen and cultivate their relationships with vendors. Many MSPs view vendors as a deep partner, providing tools and services to clients.
3. Have a consistent contact / team
Employee turnover and moving to other departments can be frustrating to MSPs. We are all in the people business.
2. Be there when something goes wrong
Emergency occurs… is the vendor there?
1. Treated as a “true partner”, regular meetings, develop trust and manage expectations
The MSP is done dating, now is the real relationship!